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Terms & Conditions

Effective Date: October 2026

Last Updated: October 2026

Entity: ezAtlas Private Limited

Website: https://ezatlas.com

1. Acceptance of Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between ezAtlas Private Limited (“ezAtlas,” “we,” “us,” or “our”) and you, whether personally or on behalf of an entity (“Customer,” “you,” or “your”).

By accessing or using our website at https://ezatlas.com (the “Website”), booking a product demonstration, or accessing our software-as-a-service platforms—including DaaS360 & Lease, Procurement (Source-to-Pay), Asset Management (ITAM & EAM), Distribution (DMS & SFA), and the ezGuider AI suite (collectively, the “Services”)—you agree to be bound by these Terms.

If you are entering into these Terms on behalf of a company or legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. If you do not agree to these Terms, you must immediately discontinue use of the Website and Services.

2. Relationship to Master Services Agreements (MSA)

If you or your organization has entered into a separate, negotiated Master Services Agreement (MSA), Software-as-a-Service (SaaS) Agreement, or Order Form with ezAtlas:

  • The terms of that executed commercial agreement shall supersede these general Website Terms to the extent of any explicit conflict regarding production platform usage, service level agreements (SLAs), and commercial commitments.

  • These Terms continue to govern your access to the public Website, marketing portals, trial sandboxes, and preliminary platform evaluations.

3. Provision of Services & Platform Access

A. License Grant

Subject to compliance with these Terms and payment of applicable commercial subscription fees, ezAtlas grants you a limited, non-exclusive, non-transferable, revocable license to access and use the web-based Services during the agreed subscription term solely for your internal business operations.

B. Tenant Provisioning & User Credentials

  • Authorized users must maintain the strict confidentiality of their account credentials, passwords, and Single Sign-On (SSO) authentication tokens.

  • You are fully responsible for all operational activities conducted under your provisioned tenant accounts.

  • You agree to notify ezAtlas immediately at sales@ezatlas.com upon discovering any unauthorized tenant access, credential compromise, or security breach.

4. Acceptable Use & Prohibited Activities

You agree that you will not, directly or indirectly:

  1. Reverse Engineer: Decompile, reverse engineer, disassemble, decrypt, or otherwise attempt to derive source code, algorithms, or internal structures of the Services or the underlying ezGuider AI engine.

  2. Platform Abuse: Interfere with, compromise, or disrupt the integrity, security, or performance of the platform, servers, or cloud infrastructure hosting ezAtlas.

  3. Automated Scraping: Deploy automated bots, crawlers, scrapers, or data extraction scripts across the Website or authenticated portal interfaces without express written authorization.

  4. Resale or Sublicensing: Rent, lease, resell, distribute, sublicense, time-share, or provide service-bureau access to the platform to third parties outside your designated organizational scope.

  5. Malicious Content: Transmit or store material containing software viruses, trojans, worms, or malicious computer code.

  6. AI Misuse: Use ezGuider AI or platform outputs to develop, train, benchmark, or optimize any commercial machine learning models or services competing directly with ezAtlas.

5. Intellectual Property Rights

A. ezAtlas Property

ezAtlas Private Limited and its licensors retain all right, title, and interest (including all patents, copyrights, trade secrets, trademarks, system architecture, database rights, visual designs, and software code) in and to the Website, platform software, modules, documentation, and ezGuider AI capabilities. Nothing in these Terms transfers any intellectual property ownership to you.

B. Customer Data Ownership

As between the parties, you retain exclusive ownership of all raw business data, vendor files, procurement records, asset inventories, device serial records, and operational assets uploaded or submitted by you to your tenant environment (“Customer Data”).

C. License to Customer Data

You grant ezAtlas a non-exclusive, worldwide, royalty-free license to host, process, cache, and transmit Customer Data solely to the extent necessary to deliver, maintain, secure, and operate the Services under your direction and in accordance with our Privacy Policy.

6. Billing, Fees & Commercial Subscriptions

  • Subscription Fees: Access to enterprise platform modules is subject to fees specified in the relevant commercial quote, Statement of Work (SOW), or Order Form.

  • Taxes: All fees are exclusive of applicable statutory taxes (including Goods and Services Tax / GST in India). You agree to pay all applicable taxes associated with your commercial purchases.

  • Suspension for Non-Payment: We reserve the right to temporarily suspend tenant access if invoiced commercial subscription payments remain past due beyond the contractual cure period.

7. Confidentiality

“Confidential Information” refers to all proprietary, non-public information disclosed by one party to the other, including technical architectures, pricing schedules, roadmaps, security controls, and Customer Data.

  • Both parties agree to protect the other’s Confidential Information with the same degree of care used for their own sensitive materials (and not less than reasonable care).

  • Confidential Information shall not be disclosed to any third party except to employees, contractors, and legal/tax advisors bound by equivalent non-disclosure obligations.

8. Service Availability & Modifications

  • Platform Updates: We periodically modify, enhance, update, or patch our cloud platform modules, user interfaces, and feature sets to improve security and performance.

  • Maintenance Windows: Routine platform maintenance is scheduled during off-peak hours with prior administrative notification where feasible.

  • Disclaimer: While we strive to maintain high service availability, ezAtlas does not guarantee that the Website or unpaid evaluation sandboxes will operate entirely uninterrupted, error-free, or without transient downtime.

9. Disclaimer of Warranties

Except as expressly set forth in a separate executed Master Services Agreement:

  • The Website, evaluation instances, preview builds, and documentation are provided “as is” and “as available” without warranties of any kind, whether express, statutory, or implied.

  • ezAtlas expressly disclaims all implied warranties of merchantability, fitness for a particular business purpose, non-infringement, and title.

  • ezAtlas does not warrant that AI-driven suggestions, spend classifications, or contract parsing generated by ezGuider AI will be 100% error-free; final procurement, leasing, and commercial execution decisions remain the operational responsibility of the Customer.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

  1. Consequential Damages: In no event shall ezAtlas, its directors, officers, employees, or affiliates be liable for any indirect, punitive, special, incidental, or consequential damages (including loss of profits, loss of revenue, business interruption, loss of data, or procurement replacement costs) arising out of or related to your use of the Website or Services.

  2. Monetary Liability Cap: In all circumstances, ezAtlas’s total aggregate liability arising out of or related to these Terms, whether in contract, tort (including negligence), or otherwise, shall be strictly capped at the total amount actually paid by you to ezAtlas for the specific Services giving rise to the liability in the twelve (12) months immediately preceding the incident (or ₹10,000 INR in the case of unpaid Website visitors or preview users).

11. Indemnification

You agree to defend, indemnify, and hold harmless ezAtlas, its affiliates, directors, officers, and employees against any claims, liabilities, damages, losses, and reasonable legal expenses resulting from:

  • Your violation of these Terms or applicable laws;

  • Any Customer Data uploaded by you that infringes the intellectual property, privacy, or proprietary rights of a third party; or

  • Your willful misconduct or gross negligence.

12. Term, Termination & Suspension

  • Term: These Terms remain effective for as long as you access the Website or utilize the platform.

  • Termination for Cause: Either party may terminate access if the other party breaches a material obligation under these Terms and fails to cure the breach within thirty (30) days of receiving written notice.

  • Post-Termination: Upon termination, your right to access the Services ceases, and ezAtlas will handle Customer Data deletion or return pursuant to the governing data retention and exit schedules.

13. Governing Law & Dispute Resolution

  • Jurisdiction: These Terms shall be governed by, construed, and enforced in accordance with the substantive laws of India, without regard to conflict of law principles.

  • Court Jurisdiction: The courts located in Bengaluru, Karnataka, India shall have exclusive territorial and subject-matter jurisdiction over any disputes, claims, or legal proceedings arising out of or in connection with these Terms or the use of our platform.

14. Miscellaneous

  • Entire Agreement: These Terms, together with our Privacy Policy and Cookie Policy, constitute the full understanding between you and ezAtlas regarding standard access to the Website.

  • Severability: If any provision of these Terms is deemed unlawful or unenforceable by a court of competent jurisdiction, that specific provision shall be limited or severed, leaving the remaining provisions in full force.

  • Waiver: No failure or delay by ezAtlas in exercising any right or remedy under these Terms shall operate as a waiver of that right.

15. Contact Information

For questions, notices, or inquiries regarding these Terms and Conditions, please contact:

  • Company: ezAtlas Private Limited

  • Department: Legal & Commercial Contracts

  • Email: sales@ezatlas.com

  • Registered Office: Level 3, No. 824, HRBR Layout, Block I Extension, Kalyan Nagar, Bengaluru, Karnataka, India – 560043

  • Website: https://ezatlas.com