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Home Case Study Cross-Geography ITAM & Procurement for a Big 4 Consulting Firm

Case Studies

CLIENT SUCCESS STORY: SHARED SERVICES MODEL

One Unified Platform for Cross-Geography Procurement and IT Asset Management

How an India-based Service Delivery Centre and US Advisory operations unified their end-to-end asset lifecycle using ezAtlas ATLA + NEXUS-ITAM.

Success Stories

Real Results from Real Enterprises

Reduction in Cycle Time-65%

PR-to-PO turnaround is heavily compressed. Natively automated, entirely removes manual escalation and time-zone delays between the India SDC and US teams.

Records & CMDB FeedsNIL

Replaces error prone manual spreadsheets and documents. Auditors simply scan physical barcodes to reconcile items against live system records in real time.

Centralized Audit Trail100%

Every single purchase request, multi-vendor quotation, finalized PO, and approval action is captured on a single platform, permanently visible to both geographies.

Source of Truth Per DeviceOne

Every piece of hardware is tracked meticulously from GRN, to store inwarding, user allocation, physical audit, and final deallocation using a continuous barcode identity.

Challenge

Enterprise Shared Services

The client, one of the world’s Big 4 professional services firms, operates a Service Delivery Centre (SDC) in Bengaluru supporting its US Advisory practice. The India operation handles day-to-day procurement and asset operations, while the US team retains approval authority over higher-value purchase orders. This classic shared-services model demanded tight, cross-geography workflow control to prevent email back-and-forth and version-control loss across time zones.

Solution

The Integrated Platform

ezAtlas deployed two natively integrated enterprise software modules: ATLA Procurement and NEXUS-ITAM. This unified, single-instance platform successfully connects both global teams into a single source of truth. The India operation seamlessly creates and processes transaction-level requests, while value-based routing automatically shifts strategic approvals to US stakeholders. Every asset is systematically tagged, allocated, audited, and retired.

Outcomes

Inside the Software Workflows

Value-based PR routing automatically shifts strategic approvals to US stakeholders while clearing small requests instantly in India, compressing the global PR-to-PO cycle by up to 65%.
Value Based PR Routing & Cross-Geography PO Workflows.
Replaces manual spreadsheet tracking entirely. Internal auditors utilize live scanner-based audits to instantly reconcile physical hardware items against central system records.
Barcode Tagging & Scanner-Based Physical Audits.
Vendor quotations and finalizations are uploaded directly against the source PR file. This eliminates detached email loops across time zones and preserves a single, absolute audit trail.
Side-by-Side Commercial Comparisons & Source Uploads.
Both modules share an identical asset master registry. This native integration ensures zero manual data rekeying and completely removes the need for parallel, broken CMDB feeds.
Unified ATLA Procurement + NEXUS-ITAM Shared Database.